Help center

Fast answers for serious product testing.

Search or filter to learn how DropValidate scans products, what the PASS/FAIL verdict means, how credits and refunds work, and how we handle your data.

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What DropValidate is

Overview

DropValidate is a fast product-research tool for dropshippers and DTC operators. You paste a product URL or describe an idea, and we scan live evidence — ad libraries, real buyer chatter, and search demand — then hand back a clear PASS or FAIL verdict with a score out of 10.

It is a research signal to check a product before you spend on ads. It is not a promise that a product will sell or make money — the verdict is directional, built from receipts, not predictions.

How a scan works

Workflow
  1. Paste a product URL (AliExpress, Shopify, a supplier page), or switch to Describe and type the idea, then pick a target market.
  2. Choose a research angle — saturation, buyer sentiment, or demand — or run a full scan.
  3. In about 30 seconds you get a report: the PASS or FAIL verdict, the score out of 10, the evidence behind it, and what it means for a test.

The PASS / FAIL verdict

Reports

Every scan returns PASS or FAIL plus a score out of 10.

PASS

The product scores at or above the 6.0 / 10 line. The live evidence supports a controlled test.

FAIL

Below 6.0 / 10. The evidence does not support spending ad money on it right now.

The verdict reflects the evidence found — ad saturation, buyer sentiment, and demand direction. It is honest and directional: a decision aid, not a guarantee of sales or income.

Research categories

Scans

Check one angle, or run them together in a full scan. Each scan costs 5 credits.

Is it saturated?

A live check of the Meta and TikTok ad libraries for how many advertisers and active ads are running the product.

Do buyers feel the pain?

Real buyer sentiment from Reddit — what actual people say about the product and the problem it solves.

Is demand rising?

The 12-month Google Trends search-demand direction for the product's demand keywords.

Full scan

Saturation and buyer sentiment in one pass for a rounded verdict.

Winners search

Discovery

Instead of checking one product at a time, search a niche and surface products that already PASS. Winners search costs 10 credits.

Credits & pricing

Billing

DropValidate runs on credits. One scan is 5 credits.

New account

You start with 5 credits — enough for one scan.

Weekly free

Every account tops up to 10 free credits each week, automatically. Two free scans a week.

Packs

25 credits for $9.99, 60 for $19.99, 150 for $39.99 — for when you don't want to wait.

Never expire

Unused credits stay in your account.

Buy credits at /pricing.

Campaign Strategy kit

Add-on

For a product that passes, you can buy a deeper, product-specific launch plan — budget, angle, and test structure to take it live. The Campaign Strategy kit is $39, or 125 credits.

Refunds

Billing

If a scan fails partway because of an extraction error, a total source blackout, or an internal bug, the credits are returned automatically, usually within minutes.

If you need a refund for unused credits within 7 days of buying a pack, email support@dropvalidate.com and we'll refund that pack.

We don't refund credits already spent on completed scans — the report shipped and the work happened.

Accounts & access

Account

You can run a scan anonymously to try it. Creating an account unlocks the full report, saves your reports, and turns on the weekly free credit top-up.

Create an account from the sign-up screen at app.dropvalidate.com.

API & MCP

Developers

Use DropValidate from your own scripts, automations, or an AI assistant. Read your verdicts and scan history, and trigger new scans — all scoped to your account with an API key.

Get a key

Create a dv_live_… key in the app under Settings. Use a read + write key if you want to trigger scans; read-only is enough to pull reports.

REST API

Base URL app.dropvalidate.com/api/v1, authenticated with Authorization: Bearer dv_live_…. Full machine-readable spec at /api/v1/openapi.json.

What you can do

Read your account, credits, validations, winners searches, and Campaign-Strategy kits — and trigger scans, unlocks, and winners searches. Writes spend credits exactly like the app (a scan is 5 credits).

MCP server

Use DropValidate inside Claude, Cursor, or any MCP client. The official @dropvalidate/mcp server turns your verdicts and scans into AI tools.

Add the MCP server to your client with one of your API keys:

{
  "mcpServers": {
    "dropvalidate": {
      "command": "npx",
      "args": ["-y", "@dropvalidate/mcp"],
      "env": { "DROPVALIDATE_API_KEY": "dv_live_…" }
    }
  }
}

Buying credits stays in the app — the API and MCP never move money. Keep your keys secret; you can revoke any key from Settings at any time.

Privacy & data

Privacy

Your scans and results are stored against your account only. We do not sell or share your personal data.

If you delete your account, we wipe your scan history and credit ledger within 30 days. Stripe billing records are retained for 7 years per UK accounting law.

Full policy: Privacy Policy.

Contact

Support

Anything broken, confusing, or just slow? Use the Help & support assistant in the bottom-right corner — ask a question or submit a ticket and a human will follow up.

You can also email support@dropvalidate.com. We read every message, usually replying within one business day.